Privacy Policy
Introduction and effective date
Effective October 23, 2026. Prime Time Properties Inc., dba Prime Time Built (“we,” “us,” or “our”), operates https://primetimebuilt.com. This policy explains how we collect, use and share information when you visit our website, request an estimate, use our forms or quote tools, or contact us by phone, email or text. It also explains the choices available to you. Please contact us using the details below if you have questions about your information.
Information we collect
Information you give us. We collect the information you choose to provide, which may include your name, email address, phone number, property address, service needs, project details and other information relevant to a quote or service. You may provide this information through our website forms, Jobber requests, the Roofle quote tool, phone calls or email. Our contact and footer forms ask for your full name, phone number, email address, service needed and project details. Our power washing Jobber form asks for first and last name, email, phone, service needed and marketing preferences.
Information collected automatically. Our website and its service providers may collect your IP address, device and browser information, cookie identifiers, pages visited, interactions and how you arrived at the website, including through an advertisement. Google Analytics 4, Google Tag Manager, Google Ads and Search Atlas help support website operation, analytics or advertising measurement. Embedded tools may also receive technical information when they load.
Call information. Google call tracking may use Google forwarding numbers to connect calls to our business and measure advertising results. Call information can include the caller’s number, call time and duration. Calls are not recorded.
How we use your information
We use information to respond to questions and service requests, prepare quotes, schedule and perform work, communicate about appointments and send service updates. We also use it to maintain business records, improve our website and customer experience, help prevent spam and misuse, and understand which advertising brings people to our business. Where you opt in, we use your contact information to send marketing emails or texts according to your choices. We may use information to meet legal obligations and address questions or disputes about our services.
How we share information
We share information with service providers that help us operate our business and website, as needed for their work. These include Jobber for requests and scheduling; Google for Analytics, Tag Manager, Ads, call tracking and reCAPTCHA spam protection; Roofle for the roof quote tool; Search Atlas for website and SEO services; and our website hosting provider. These providers may process contact, request or technical information relevant to the services they provide. Their services are also subject to their own privacy practices.
We may disclose information when required by law or in response to a valid legal request. We do not sell personal information. The specific protections for mobile information and text messaging consent are described below.
Text messages (SMS)
By giving us your mobile number and opting in, you agree to receive texts about your request and service, such as appointment reminders and service updates. Marketing texts are sent only if you check the marketing consent box. Please review the consent wording shown on the form when you provide your number.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. The Jobber form also provides STOP MKT to opt out of marketing SMS. You can contact us using the phone number or email below for assistance or to discuss another way to receive service communications.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
We use email to respond to inquiries and communicate about requested services. We send marketing emails only if you opt in. You can unsubscribe at any time using the unsubscribe link in a marketing email or by contacting us. Opting out of marketing does not prevent us from responding to a request you make or sending information needed to manage your service.
Cookies and your choices
Cookies are small files stored by your browser. Cookies and similar technologies help websites function, remember information, understand visits and measure advertising. Our Google tools and embedded services may use these technologies to understand activity and connect a website visit or call with advertising.
You can use your browser settings to block or delete cookies. Some website features or embedded tools may not work as expected if cookies are blocked. You can review advertising preferences through Google’s Ads Settings and use the Google Analytics opt-out add-on. These choices affect the relevant browser or service and may need to be set separately on each device. Following links to other websites takes you to services with their own privacy policies.
Data retention and security
We keep personal information for as long as needed for the purposes described in this policy or as required by law. Retention depends on the type of information, our service relationship and applicable recordkeeping needs. We use reasonable safeguards to protect information. No method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review the situation and take appropriate steps.
Your requests
You can contact us to request access to, correction of or deletion of your personal information, or to opt out of marketing. Please describe your request and provide enough information for us to identify the relevant records. We may need to verify your identity before acting. Some records may need to be retained for service, administrative or legal reasons.
Changes to this policy
We may update this policy as our website, services or practices change. We will post updates on this page. The effective date above shows the latest version.
Contact us
Prime Time Properties Inc., dba Prime Time Built
17 West St, Walpole, MA 02081
Phone: (508) 668-0488
Email: info@primetimebuilt.com
Website: https://primetimebuilt.com